Scanning the QR code on a locker connects users directly to a webpage — no app download or account registration required; web service now live at all stations
Using a storage locker at Seoul subway stations just got easier, as riders no longer need to install a dedicated app to access the service.
Seoul Metro said it has introduced a web-based service for its subway storage lockers and completed the rollout across all stations under its jurisdiction. Passengers can now scan the QR code on any locker with a smartphone and go straight to a webpage — no app download or account registration needed.
Riders can choose between the app and the web service depending on their preference or situation.
The process is straightforward: scan the QR code on the locker, select the web option, and the browser opens the service page immediately. The change is especially convenient for first-time users and one-time visitors who have not installed the app in advance.
Seoul Metro rolled out the web service gradually, starting with high-traffic stations, and completed the expansion to all locker-equipped stations in August. Alongside this, the on-screen interface and in-station signage were updated to make the steps easier to follow for new users.
The web service was introduced to reduce the friction of requiring an app installation and to give users more choice. Existing app users can continue as before, while those who prefer not to install an app can use the web option instead.
Seoul Metro plans to add new features to its existing "Ddota Locker" app in stages, including a locker-sharing service and an inter-station delivery service. The agency aims to expand the locker network beyond simple storage into a broader everyday logistics platform for residents.
The locker-sharing service will allow a second person to retrieve items stored by someone else, while the delivery service will transfer items from one station's locker to another. Both services are scheduled to launch before the end of the year.
"With the introduction of the web service, anyone can now use the storage lockers more easily and conveniently without installing a separate app," said Jeong Won-gyu, head of Seoul Metro's strategic business division. "Going forward, we will continue to improve convenience for riders while gradually adding new services to the existing app to expand the range of ways subway lockers can be used."
seouldream01@heraldcorp.com
