Targeting western Greater Seoul, Namyangju, Donghae and central South Gyeongsang Province

19 official service centers currently operating nationwide

Three-year settlement support offered to selected operators

Maintenance access and parts supply to be strengthened

Star Truck Korea is recruiting new operators for official Mercedes-Benz Truck service centers in western Greater Seoul, Namyangju in Gyeonggi Province, Donghae in Gangwon Province, and central South Gyeongsang Province. Shown is an image of an official Mercedes-Benz Truck service center. [Star Truck Korea]
Star Truck Korea is recruiting new operators for official Mercedes-Benz Truck service centers in western Greater Seoul, Namyangju in Gyeonggi Province, Donghae in Gangwon Province, and central South Gyeongsang Province. Shown is an image of an official Mercedes-Benz Truck service center. [Star Truck Korea]

Mercedes-Benz Truck is expanding its domestic service network, recruiting operators for new service centers across four regions — including Greater Seoul, Gangwon Province and South Gyeongsang Province — to improve maintenance access for commercial vehicle drivers.

Star Truck Korea, the official importer of Mercedes-Benz trucks, announced Wednesday that it is seeking operators to run new official service centers in western Greater Seoul, Namyangju in Gyeonggi Province, Donghae in Gangwon Province, and central South Gyeongsang Province.

The recruitment drive aims to broaden coverage of the existing service network and meet regional customer demand. The company is particularly focused on reducing the burden on long-haul truck drivers who must travel long distances to reach a maintenance facility.

For commercial vehicle operators, keeping downtime to a minimum is critical because a truck off the road means lost income. Rapid parts supply and prompt repairs can directly affect delivery schedules when a breakdown occurs.

Star Truck Korea currently operates 19 official service centers nationwide. Through this recruitment drive, the company plans to close regional service gaps while also strengthening the maintenance capacity of its existing centers.

Newly selected operators will handle routine maintenance, warranty repairs and parts sales as part of their official service center duties.

To ease the burden on new operators during the startup phase, Star Truck Korea will provide a three-year settlement support program along with six months of management consulting. The company also plans to support marketing activities needed to run an official service center.

Operator selection will be based on a comprehensive assessment of maintenance and service center management capabilities, site accessibility, facility conditions and investment plans.

Recruitment will continue until qualified operators are selected. Details on eligibility requirements and application procedures are available on the Star Truck Korea official website and through the Mercedes-Benz Truck official KakaoTalk channel, blog and Instagram.

Star Truck Korea has previously run service programs to lower maintenance costs for customers. From July through August, it offered free inspections for all truck models at its 19 nationwide service centers and provided discounts of up to 20 percent on 1,968 individual parts.

The expansion of service locations is part of a broader effort to extend customer support alongside existing vehicle management programs. The company plans to pursue both the addition of new centers and quality improvements across its existing service network.

"We will continue to strengthen our service network so that customers can conveniently access the services they need close to where they are," said Dong Geun-tae, chief executive of Star Truck Korea. "We look forward to the interest and participation of capable operators who can deliver trustworthy service to customers based on their regional expertise and professionalism."

Meanwhile, Star Truck Korea has been broadening its customer touchpoints through various marketing activities, including a mobile test-drive event for the New Arocs 4153K dump truck that brings the vehicle directly to locations of the customer's choosing.


kwater@heraldcorp.com