National Health Insurance Service partners with central elder protection agency to promote abuse reporting app
The National Health Insurance Service announced Monday it will partner with the Central Elder Protection Agency to support the use of Nabisaegim (Elder Guardian), an elder abuse reporting and counseling app, in long-term care settings to prevent abuse and ensure the swift protection of victims.
The service said it will promote the app and conduct field-focused outreach campaigns to help long-term care recipients, their families and care workers report suspected abuse more easily and quickly.
An app guidance banner has been posted on the National Long-Term Care Insurance website, and caregivers attending benefit-use information sessions for recipients and their guardians are being instructed on how to install the app and file reports.
The service plans to expand its outreach on abuse prevention and reporting by using the various direct contact points it has with recipients and their families, including eligibility assessments and care-use consultations.
"Community attention and active reporting play a crucial role in preventing elder abuse and detecting it early," a service official said. "We will continue to build on our partnership with the Central Elder Protection Agency to raise awareness of elder abuse in long-term care settings and ensure that suspected cases lead swiftly to reports and protection for victims."
Meanwhile, the service has maintained ongoing cooperation with the Central Elder Protection Agency on abuse prevention and reporting since signing an MOU with the agency in 2022.
thlee@heraldcorp.com
