AI analysis of Wi-Fi quality data to head off customer disruptions

Firm reveals commercial rollout of Wi-Fi 7 with 6GHz support, a South Korean first

An LG Uplus home device development team employee explains AI-based next-generation Wi-Fi technology at the company's booth at Network X 2026. [LG Uplus]
An LG Uplus home device development team employee explains AI-based next-generation Wi-Fi technology at the company's booth at Network X 2026. [LG Uplus]

LG Uplus has unveiled its AI-based next-generation Wi-Fi technology to the European market, with plans to use AI to detect Wi-Fi quality degradation before customers are affected.

The company said Friday it showcased the technology at Network X 2026, Europe's largest telecommunications and networking exhibition, held at Messe Wien in Vienna, Austria, from Monday through Thursday.

Network X brings together global telecom operators, network equipment manufacturers and information and communications technology companies to share advances in wired and wireless networks, broadband and AI-based next-generation communications technology.

At the event, LG Uplus highlighted its commercial rollout of Wi-Fi 7 with 6GHz band support — the first such deployment by a South Korean carrier, which it launched last year. The router operates across the 2.4GHz, 5GHz and 6GHz bands to deliver a stable wireless environment.

LG Uplus also introduced technology that uses AI to analyze Wi-Fi quality data and identify potential customer issues before they arise. The system has AI examine network quality data collected from access points to pinpoint the causes of performance degradation, then alert customers to problems before any disruption occurs.

The company also disclosed proof-of-concept results for edge AI technology based on Wi-Fi 8. Edge AI refers to technology in which AI analyzes and optimizes network conditions directly on a router equipped with a neural processing unit, or NPU, managing the network on the device itself without routing data through a cloud server.

LG Uplus said it plans to continue refining the technology with the goal of eventually enabling AI to autonomously identify the cause of network faults and carry out repairs without human intervention.

During the event, LG Uplus also presented its AI-based network operations technology and next-generation Wi-Fi strategy to global telecom operators, equipment manufacturers and technology partners. The company exchanged views on the commercial outlook for Wi-Fi 8 and the direction of AI-driven autonomous network technology.

"Through this exhibition, we introduced our AI-based network operations technology and next-generation Wi-Fi capabilities to the global industry," said Lee Jin-hyeok, head of LG Uplus's Consumer Service Development Lab. "We will continue developing technology to deliver the stable network service that customers can truly feel."


chami@heraldcorp.com