Service camps run Monday through Friday at 9 locations including Pyeongtaek, Seosan and Gwangyang

Vehicle-type inspections cover tractors, cargo trucks and dump trucks

Tire and hydraulic system checks added to expanded scope

Customer story contest marks company's 30th anniversary

Volvo Trucks Korea President Park Kang-seok, along with partner company representatives and customers, poses for a commemorative photo at the service camp and safe-driving campaign held at Pyeongtaek Port in Gyeonggi Province on Monday. The company is touring nine locations nationwide from Monday through Friday. [Volvo Trucks Korea]
Volvo Trucks Korea President Park Kang-seok, along with partner company representatives and customers, poses for a commemorative photo at the service camp and safe-driving campaign held at Pyeongtaek Port in Gyeonggi Province on Monday. The company is touring nine locations nationwide from Monday through Friday. [Volvo Trucks Korea]

Volvo Trucks Korea is touring nine locations across the country — from Pyeongtaek in Gyeonggi Province to Yangsan in South Gyeongsang Province — to inspect customer vehicles on-site. The field service camp, which the company launched in 2004, is now in its 22nd year.

The company said it is running the "Volvo Trucks Service Camp & Safety Campaign" from Monday through Friday.

The tour opened at Pyeongtaek Port in Gyeonggi Province and will move through major logistics and transport hubs: Seosan in South Chungcheong Province, Gwangyang in South Jeolla Province, Jecheon in North Chungcheong Province, Chilgok in North Gyeongsang Province, Gwangju in Gyeonggi Province, Changwon in South Gyeongsang Province, Incheon and Yangsan in South Gyeongsang Province.

At each stop, technicians inspect vehicles by type — tractors, cargo trucks and dump trucks. Customers who complete an inspection receive either 4 liters of engine oil or diesel exhaust fluid. Dump truck owners also receive a Hiva filter for the cargo bed's hydraulic system, and washer fluid is topped up on the spot.

This year, parts and consumables suppliers are joining the manufacturer at the camps. Michelin Tire, Hankook Tire, HSK, Lotte Fine Chemical and Hankook Shell Oil are all participating.

The expanded lineup means customers can have their vehicle's basic condition checked alongside safety-critical components — including tires and the hydraulic systems on dump truck cargo beds — all at a single location.

The service camp is a program Volvo Trucks Korea has run every year since 2004, traveling directly to major transport regions. The format reflects the realities of commercial trucking: long operating hours mean that taking a vehicle off the road for maintenance translates directly into lost revenue for transport operators, so the company brings inspections to where customers work.

This year's campaign coincides with the 30th anniversary of Volvo Trucks Korea's incorporation in South Korea. The company also held a customer story contest inviting people to share their experiences with Volvo trucks. More than 100 entries were submitted over the past month; a shortlist has been drawn up, and the final winners will be chosen by combining a jury selection with on-site votes cast by customers visiting the service camps.

The company has also been expanding maintenance support for high-mileage vehicles. In July, as part of its 30th-anniversary campaign, Volvo Trucks Korea launched a program offering preventive maintenance assistance and discounts on key parts for vehicles manufactured before 2015.

The new-vehicle lineup is being strengthened as well. In June, the company began delivering the FH16 heavy-duty truck in South Korea, powered by a D17 engine producing a maximum output of 780 horsepower — the highest of any heavy-duty truck sold domestically. Forty units were pre-ordered before the first shipment arrived.

"In this 30th anniversary year, we wanted the service camp — which we have maintained without interruption for 22 years — to be a meaningful opportunity to support our customers' safety while also looking back on the stories of those who have been with us for so long and connecting with them directly," President Park Kang-seok said. "Volvo Trucks Korea will continue to grow alongside our customers as their best business partner."


kwater@heraldcorp.com