Lee Geon-young, head of EY Han Young's Financial AI Center, presents on AI-driven process redesign, Data for AI, and AI governance strategies at a seminar on Korea's AI transformation trends in finance, held for major Indonesian financial institutions. [EY Han Young]
Lee Geon-young, head of EY Han Young's Financial AI Center, presents on AI-driven process redesign, Data for AI, and AI governance strategies at a seminar on Korea's AI transformation trends in finance, held for major Indonesian financial institutions. [EY Han Young]

EY Han Young, a global accounting and consulting firm, visited major financial institutions in Indonesia to share South Korea's experience and execution strategies in AI transformation, known as AX.

The firm said it held a seminar titled "Trends in Korea's Financial Sector AX (AI Transformation)" for leading Indonesian financial institutions from July 22 to 28.

Indonesia's Financial Services Authority (OJK) has been working to expand AI adoption and strengthen its regulatory framework, but the local financial sector's uptake of AI remains at an early stage. Against that backdrop, interest in South Korea's experience — where financial institutions have moved well beyond the early phase and are now expanding the use of AI agents across their operations — has been growing in Indonesia.

EY Han Young's Financial AI Center visited the headquarters of 10 major Indonesian commercial banks and insurers. The center shared the AX experience and key project cases accumulated by Korea's financial sector with about 300 executives and operational managers, and discussed strategies for local application.

Ki Dong-gan, a partner in EY Han Young's financial services division, explains AI architecture from a security and risk perspective at a seminar on Korea's AI transformation trends in finance, held for major Indonesian financial institutions. [EY Han Young]
Ki Dong-gan, a partner in EY Han Young's financial services division, explains AI architecture from a security and risk perspective at a seminar on Korea's AI transformation trends in finance, held for major Indonesian financial institutions. [EY Han Young]

The seminar traced how Korea's financial sector has evolved from robotic process automation to building data platforms and AI contact centers, and more recently to AI data-driven operating systems and the active use of AI agents.

In addition, concrete approaches tailored to the characteristics of different financial sectors — banking and insurance — were presented, covering AI-driven process redesign (AX PI), Data for AI, AI governance and AI architecture.

The banking session highlighted AX PI use cases that have cut processing time and strengthened internal controls, including automated document entry and verification for loans using AI-OCR, a shift to comprehensive post-loan management reviews, and the automatic generation of research note drafts. The insurance session covered the AI transformation of subscription, underwriting and coverage analysis processes, as well as strategies for converting unstructured data into assets and standardizing it.

"The success or failure of AI adoption depends less on the model itself and more on reliable data, process redesign, and the operating environment," said Lee Geon-young, head of EY Han Young's Financial AI Center. "Governance that encompasses data quality management, security, and model context protocol (MCP) management is essential," he added.

"Financial institutions have reached a point where they must pursue an enterprise-wide AX strategy, not simply adopt new technology," said Lim Dong-hun, head of EY Han Young's financial services division. "We hope that Korea's advanced AI transformation experience will provide practical guidance for Indonesian financial institutions as they develop their own strategies."

Meanwhile, EY Han Young, whose fiscal year ends in June, posted sales of about 464.5 billion won ($328 million) and operating profit of about 9.1 billion won for the fiscal year from July 1, 2024, to June 30, 2025.


an@heraldcorp.com