[Korea Industrial Complex Corp.]
[Korea Industrial Complex Corp.]

5 projects selected covering internal rules search, complaint handling, accounting automation

50 employees took part, identifying 19 AI-driven workflow improvements

Follows 'KICOX-AI Competition' launched in April

Korea Industrial Complex Corp. (KICOX) will deploy AI work tools developed by its own employees, aiming to cut repetitive administrative tasks — including internal regulation searches, industrial complex move-in complaint handling and accounting processing — and improve the quality of public services.

KICOX announced Monday it had held an "AI Workflow Improvement Competition" and selected five outstanding projects. Fifty employees participated, identifying 19 AI-driven workflow innovation cases. Winners were determined through a combination of internal surveys and written evaluations by outside experts, with awards ranging from the top prize to a challenge award.

The top-prize winner, a team called "Kikokkkiri," proposed an intelligent assistant trained on internal regulations to collect and share know-how accumulated by staff. Other winning projects included a platform to support industrial complex move-in complaint processing, an accounting automation system and an automated handover document system.

The competition follows the "2026 KICOX-AI Competition" that KICOX launched in April, which set out to identify AI application models across all areas of operations — from corporate support services to internal administrative efficiency. Participating teams received access to an AI platform environment and education support, and the contest also introduced an anonymous employee feedback channel called an "idea open call."

Across the broader public sector, momentum is building to integrate AI into administrative services. The Ministry of Interior and Safety and the National Information Society Agency published a casebook in March compiling 16 public-sector AI use cases, covering areas such as flood forecasting, labor law consultation and identifying welfare blind spots. The ministry also held the "2026 Public AI Expo" at Kintex in Ilsan in June, where it advanced a cross-ministry K-AI Gov Alliance agreement.

KICOX plans to manage the 19 AI tools identified through the competition as institutional innovation assets. Through its internal AI dedicated unit, two to three projects will be applied immediately, while the remaining projects will be refined for on-site applicability and rolled out in stages.

KICOX said it plans to expand an AI-based work environment in which AI handles repetitive and routine tasks, freeing employees to focus on work requiring expertise and judgment.

"This competition is significant in that employees themselves used AI as a means of work innovation and improved the way they work," KICOX President Lee Sang-hoon said. "We will apply the outstanding projects identified here to actual operations in stages, spread an AI-based work culture, and translate that into public service innovation that citizens can feel."


hong@heraldcorp.com