Ansan Mayor Lee Min-geun said the city will actively embrace AI to make its administration smarter and its welfare services more responsive, with the goal of building a smart welfare city that residents can feel in their daily lives.
The city held an AI skills training session for public and private welfare case managers Monday at the Global Multicultural Center auditorium. The program, titled "2026 Public-Private Case Manager AI Smart Work Education," was designed to strengthen the digital capabilities of frontline welfare workers.
The city brought in specialist AI instructors to deepen participants' understanding of AI tools and build their ability to apply them in practice. The session was structured around hands-on exercises, particularly for case managers less familiar with AI systems, to help them integrate the technology into their daily work and improve efficiency and productivity.
Exercises focused on tasks that case managers perform repeatedly in the field — drafting documents using AI prompts, conducting information searches and organizing case management records. The training aimed to reduce workers' administrative burden while sharpening the accuracy and reliability of case management.
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