[Kyung Dong Navien]
[Kyung Dong Navien]

App covers product browsing, subscriptions on mobile

Registered products unlock care tips and exclusive benefits

Launch event offers 5% discount coupons and prize giveaways

Kyung Dong Navien has launched a mobile application that lets customers handle everything from product browsing and consultations to purchases, subscriptions and after-sales service in one place. The move is part of a strategy to strengthen mobile customer engagement as the company's product lineup expands to include boilers, ventilation air purifiers, kitchen appliances and sleep mats.

The company announced Tuesday the release of the Navien House app, bringing the core features of its online platform to mobile devices.

The app is built around the key functions of the Navien House online platform, which was revamped in February. Users can browse products, request consultations and make purchases directly through the app, which also offers app-exclusive benefits and push notifications.

The app provides information on Kyung Dong Navien's full product range, including boilers, ventilation air purifiers, kitchen appliances and sleep mats. For products requiring installation, users can submit a consultation request. After purchase, they can access after-sales service requests, one-on-one inquiries and a self-diagnosis feature.

The Navien House app is available for download on Google Play and the Apple App Store.


hong@heraldcorp.com