Moon Deok-geun, managing director of Korea sales at Dreame, introduces the company's premium after-sales service "Nearby" alongside the Dreame robot vacuum X60 Ultra at the Dreame flagship store Nine One Hannam in Yongsan-gu, Seoul, on Thursday. The Nearby service is designed to give customers quick and easy access to after-sales support wherever they are.
As part of the Nearby overhaul, Dreame has strengthened its customer-focused premium service offerings, adding in-home visits by specialist engineers and a courier-based repair support system. To mark the relaunch, the company will offer customers who purchase the X60 Series robot vacuum a "2+3 Years Premium Warranty" — providing up to five years of free premium after-sales service — through the end of June.
pangbin@heraldcorp.com
