Q2 net profit reaches 29.4 billion won, up 7.7 billion won year on year

Loans reach 15.64 trillion won as jeonse lending surges 47%

Inclusive finance supply hits 1 trillion won in first half alone

Non-interest loss narrows by 23.5 billion won to 3.5 billion won deficit

Delinquency rate falls to 1.05%, NPL ratio down to 0.91%

[Toss Bank]
[Toss Bank]

Toss Bank posted a net profit of 58.9 billion won ($42.8 million) in the first half of this year, its best result on a half-year basis. The record came as the bank expanded lending through jeonse deposit loans and inclusive finance products amid broader household credit controls, while narrowing its non-interest deficit despite maintaining a fee-waiver policy for customers.

According to the bank's first-half 2026 management disclosure released Monday, net profit rose 46 percent from the same period last year, when it stood at 40.4 billion won. Second-quarter net profit came to 29.4 billion won, up 7.7 billion won from 21.7 billion won a year earlier.

The customer base also expanded. The number of customers stood at about 15.66 million at the end of the first half, up 21 percent from about 12.92 million a year earlier. Toss Bank said the figure surpassed 16 million as of mid-August.

Loan growth was driven by policy-oriented products. The total loan balance at the end of the first half reached 15.64 trillion won, up 3.3 percent year on year. Jeonse deposit loans led the expansion, with the balance rising 47 percent to 4.51 trillion won from 3.07 trillion won a year earlier. Youth borrowers, multi-child households and credit-recovery applicants accounted for 44 percent of jeonse loan disbursements. Toss Bank was the first internet-only bank to offer a special loan product for multi-child households and remains the only one to handle jeonse loans for credit-recovery support recipients.

Cumulative inclusive finance supply reached 1 trillion won in the first half alone. Second-quarter disbursements of inclusive finance products — including Haetsal-ron and Saitdol loans as well as mid-rate products — totaled 490 billion won. During the quarter, the bank cut Haetsal-ron interest rates to ease the burden on vulnerable borrowers.

The bank also restructured its portfolio to strengthen asset quality. The share of guaranteed loans in the total loan balance rose 10.5 percentage points to 39.5 percent from 29.0 percent a year earlier, reducing loss exposure while expanding credit supply.

Deposits declined. The total deposit balance at the end of the first half fell to 27.08 trillion won from 30.05 trillion won a year earlier, reflecting a shift of funds into the stock market — a trend known as "MoneyMove." Even so, new accounts opened for the bank's demand-deposit product rose 42 percent year on year to 1.3 million in the first half, and youth customers aged 0 to 16 using the children's account grew 44 percent to about 1.18 million. The bank's foreign-currency account, the first of its kind in the industry, accumulated 3.4 million accounts, and first-half foreign exchange transactions totaled 11 trillion won.

The non-interest segment sharply narrowed its deficit. The non-interest profit and loss figure improved by 23.5 billion won to negative 3.5 billion won from negative 27 billion won a year earlier, even as the bank maintained customer-friendly policies such as waiving early repayment and overseas remittance fees. Cumulative linked sales through its wealth management product reached 29 trillion won as of end-June, up about 12 trillion won over the year. The number of debit card users reached about 3.97 million, and transaction volume rose 27 percent year on year.

Asset quality indicators improved across the board. The delinquency rate fell 0.15 percentage points year on year to 1.05 percent, and the non-performing loan ratio dropped 0.07 percentage points to 0.91 percent. The loan-loss reserve coverage ratio rose 27.76 percentage points to 315.59 percent from 287.83 percent a year earlier. The BIS total capital ratio stood at 16.64 percent.

On the deposit side, the bank also expanded products aimed at improving access for vulnerable customers. These include a "living-expense protection account" that shields a minimum subsistence amount from seizure, and a non-face-to-face tax-exempt savings product for customers who have difficulty visiting a branch. The tax-exempt savings product had accumulated about 73,000 subscribers by the end of the first half. An electronic Braille conversion service introduced in April was expanded in August to cover major services including deposits, loans and cards, improving accessibility for visually impaired customers.

In the second half, the bank plans to broaden its product lineup. It will launch a fund sales brokerage service to expand wealth management offerings for retail investors and introduce a tailored banking system for sole proprietors. The bank also intends to apply AI across its operations to improve internal efficiency and build an AI agent for customer service.

"This was a period of solid growth alongside 16 million customers, while sharing the fruits of that growth with more customers and widening the scope of inclusion," a Toss Bank official said. "In the second half, we will go beyond simply providing financial products and continue responsible inclusive finance as a bank that solves problems together with its customers."


won@heraldcorp.com